Reviews

Exceeding Your Expectations
  • Did a very thorough check of the system
    Brendan was actually early for the appointment and did a very thorough check of the system and corrected a couple of issues, cleaned the drain, temp check. Explained everything clearly and cleaned up the work area. Would most definitely recommend. Very courteous.

    - Bryan L.

  • Thorough and professional from start to finish
    The staff was thorough and professional from start to finish. My AC went out at 8 pm and it was up to 85 degrees in the house. Jarick came out to fix the system that night and was so friendly and professional and upbeat, even though he was there until after 10 pm! He explained everything he did as well and gave us some great tips on maintaining our AC unit. I will call Arctic next time I need anything done with AC unit, electrical, or plumbing. Great work, guys!

    - Brandon H.

  • Polite, caring & professional
    Artic Air services (esp. Todd) has been excellent. He arrives on time, observes safety precautions, solves the problem efficiently & makes it a point to be sure you understand & can use your A/C heating system in a cost-effective way. All of the personnel that I've talked to are polite, caring & professional.

    - Judith G.

  • Major kudos to this company for helping those in need!
    Arctic Air has serviced our personal properties as well as rental properties many times. Very happy with their professionalism, organization and work ethic. Would not hesitate to recommend them to anyone looking for a quality and responsible A/C company. SIDE NOTE: during Hurricane Irma they actually brought a generator and portable A/C unit to my elderly parents' house who had been without power for almost a week. Never asked for compensation. Major kudos to this company for helping those in need!!

    - Bev K.

  • When I needed a repair on a weekend they came within hours
    Been using Arctic for two years, everyone is friendly on the phone, informative, and when I needed a repair on a weekend they came within hours. Casey, my technician, is awesome. He is very thorough and takes the time to explain everything. He is an excellent representative of this company!

    - Wayne O.

  • Fantastic customer service and professionalism
    Fantastic customer service and professionalism. Harry explained what he was doing step by step and gave me a breakdown of all the services so I understood them. We signed up for a membership and will be grateful to have a reliable company servicing our AC units in the heat of Florida every 6 months!

    - Katelyn H.A.

  • I highly recommend this company
    Harry and his partner were professional and courteous. We have used Artic Air for the last 2 years and have been very happy with them. I highly recommend this company.

    - Suzanne R.

  • Another service call that went above and beyond!!
    We’ve always been impressed with services received from Arctic Air. Our service technician today, Matt, was exceptional! He serviced and cleaned our unit, inside and out, replaced a part that would have most likely failed before we were due for our next service call and was very friendly and courteous, yet professional. Thank you to Matt and to Arctic Air for another service call that went above and beyond!!

    - Julie B.

  • He took time to explain the entire process

    Excellent service. Technician very professional, knowledgeable, and courteous. In addition he took time to explain the entire process to improve our understanding of the operation of the system and long term care. Very positive personality, and representative for Arctic Air.

    - Erma M.

  • Excellent experience from start to finish
    Always prompt, courteous and professional. Service tech Matt Ferguson was great, excellent experience from start to finish. Highly recommend.

    - J.O.

  • Extremely professional and kind

    Harry was wonderful. He explained the process of the Halo LED with REME LED technology. It was installed and he cleaned up everything. He also checked my air filters and AC unit. He was extremely professional and kind. I will be using them again and definitely ask for Harry!

    - Lea V.

  • Thorough and knowledgeable
    Todd did an excellent job of explaining our new AC system to us. He was thorough and knowledgeable. He explained all the warranty and maintenance options in detail and sent us immediate emails with all the information we needed.

    - Gari P.

  • We have been using Arctic for two years and very satisfied

    Michael was very prompt, actually, he was early and that was fine as notification was provided. He was thorough and explained all that he did. We have been using Arctic for two years and very satisfied.

    - Debbie R.

  • Very professional, prompt and responsive

    Highly recommend Arctic Air Home Services to anyone. Very professional, prompt and responsive. Our hot water heater went and these guys were able to get a technician out promptly. Ended up replacing the unit. Got a great price and the work performed was outstanding. The technician Jonathan was very good. Represents the firm extremely well.

    - Tom T.

  • Went over options, was friendly and professional
    Jonathan was great! He redid the plumbing under my kitchen sink. He was fast, efficient and did a great job explaining what would be needed and the cost. Will be calling them when needed again.

    We also just had AC service from Brendan and he was also great. Let us know everything that was going on. Felt he did a thorough job in both machines. Went over options, was friendly and professional. Will use again.

    - Haley K.

  • VERY pleased I made this decision
    Excellent service from initial appointment with Daniel to installation and aftercare. Compared with 7 other providers and VERY pleased I made this decision. Highly recommend.

    - Anthony J.

  • Very professional in all he did
    Eric did an outstanding job! He was very professional in all he did. He explained each step and made sure that I understood not only what he was doing, but why it needed to be done and how it was going to improve my system. I highly recommend him. He has great experience and is also very personable. He is easy to trust, which is something that is hard to come by now days.

    - Bob T.

  • Knowledgeable and professional
    Sergio was prompt. He called to discuss the issues and again when he had a repair plan. He was knowledgeable and professional. We were very appreciative especially since it was a Sunday afternoon.

    - Kim J.